Shipping and Refunds Policy

Order & Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays). Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

NOTE: We are not responsible for shipping carrier delays.

If you have any questions about your order, please contact us right away at Info@athletikafit.com. We will be unable to make changes to your order once it has been shipped.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order minus shipping cost if an order is returned due to an incorrect address.

Refunds & Return Policy

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition, with all original packaging and tags intact.

Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part. Original shipping fees are non-refundable.

Non-Returnable Items
For hygiene and safety reasons, certain items may be non-returnable. If applicable, this will be clearly stated on the product page at the time of purchase.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery at info@athletikafit.com, including your order number and clear photos of the issue.
We will review the claim and, if approved, offer a replacement or refund at no additional cost.

Return Process
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days. Please note that processing times may vary depending on your bank or credit card provider.

Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item (subject to approval) and place a new order.

Contact Us
If you have any questions regarding returns or refunds, please contact us at info@athletikafit.com

Is it free shipping?

We offer free standard shipping on orders over $99 within the United States

How long does it take to receive my order?

Orders are typically processed within 1–3 business days. Once shipped, delivery times vary based on your location and the shipping method selected at checkout.

U.S. orders: usually arrive within 3–7 business days after shipment

Please note that shipping times are estimates and may be affected by carrier delays, holidays or weather. You will receive a confirmation email with tracking information once your order has shipped.

How will my order be shipped?

Orders are shipped via reputable third-party carriers such as USPS, UPS, or FedEx, depending on your location and the shipping method selected at checkout.

All orders include tracking information, which will be emailed to you once your package has shipped. Delivery times may vary based on carrier performance, destination, and external factors outside of our control.

We are not responsible for delays caused by the shipping carrier, weather conditions, customs processing, or incorrect shipping addresses provided at checkout.

What are your shipping costs?

Shipping costs are calculated at checkout based on your location and the shipping method selected. The total shipping fee will be displayed before you complete your purchase.

Please note that shipping fees are non-refundable unless the return is due to a defect or an error on our part.

My order has already been shipped but I need to update the address. What should I do?

Once an order has been shipped, we are unable to change the delivery address. If the package is returned to us due to an incorrect or incomplete address provided at checkout, the customer will be responsible for any additional shipping fees required to resend the order.

We recommend contacting the shipping carrier directly using the tracking information provided in your shipment confirmation email, as the carrier may be able to assist with delivery options depending on their policies.

Athletika Fit is not responsible for delays, loss, or delivery issues caused by incorrect shipping information provided at checkout.

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